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Training for supervisor takes many different forms, but there are a few essential elements. First of all, a supervisor has to learn the proper way to command respect from his subordinates. In the old days, this was done through intimidation, but this style of management is less and less popular. You see, effective training for supervisors teaches that there are better ways to manage your workers than to intimidate them. Often intimidation will only get them riled up, angry, or resentful. It will not give you the results that you want. Effective training for supervisors shows them how to get the maximum results with the minimum conflict. The goal, after all, is productivity.
As often as not, training for managers is done via a supervisor training video. I think there is no bigger mistake that a company can make. Plunking your supervisors down on a couch and showing them the training video is saying that you are not willing to take the time to engage with them personally and see to it that they know the best way to carry out their jobs. Even if you give a test on the training for supervisors video, you'll still get less dramatic results than if you work with them personally. Effective training for supervisors means that you have to invest time in what you're doing. You cannot just plug them into a TV set and expect them to learn it all themselves.
The thing you have to realize is that training for supervisors is leadership training. If they're going to be leaders, they need to be able to practice the skills in a safe environment. This requires meetings, seminars, or even weekend trips. A video will just not do!
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